A valid driver's license, a valid passport for foreigners
and proof of residence for local customers are typically needed.
2. Can I rent a car without a credit
card?
Yes, we accept different forms of payment; cash, bank
transfers, and online payments systems.
3. Can I return the car to a
different location?
We offer one-way rentals, but additional fees may apply if
you return the car at a different location from where you picked it up.
4. How do I modify or cancel my
reservation?
You can modify or cancel your reservation online through
your account or by contacting customer service. Cancellation policies and
fees may vary based on the rental terms.
5. What happens if I return the car
late?
If you return the car later than the agreed time, you may
incur an additional charge. The late fee is usually based on the hourly
or daily rate.
6. Are there mileage limits on
rentals per rental ?
We have a free mileage limit per rental.Please check the
terms of your specific reservation.
7. Can I request for a chauffeur?
Yes, you can but for an extra fee.
8. What should I do if I have an
accident or breakdown?
In case of an accident or breakdown, contact us immediately
for guidance and assistance . You may need to file a police report
depending on the circumstances.
9. Is there a fee for returning the
car early?
Unfortunately, we do not offer refunds for early returns or
unused rental days from the original booking.
10. Can I rent a car if I don’t have
a local address?
Yes, we allow travelers with non-local addresses to rent,
though additional identification or proof of travel may be required.
11. Do you provide GPS or other
add-ons?
Yes, GPS devices, and other accessories are available for
an additional charge. You can add these to your reservation when booking
online or at our offices.
12. How do I fuel the car before
returning it?
The car should be returned with the same amount of fuel as
when it was rented. If you don't refuel the car, we charge a refueling
fee.
13. What happens if I return the car
with damage?
If the car is damaged, you may be charged for repairs based
on the damage report.
14. Can I rent a car if I have a
foreign driver’s license?
Yes, you can typically rent with a foreign driver's
license. However, some countries may require an International Driver's
Permit (IDP) in addition to your original license.
15. How do I make a reservation?
You can make a reservation directly on our website, via our
mobile app, or by calling our customer service. It's best to book in
advance to ensure availability.
16. Can I rent a car for one day?
Yes, we offer daily rentals.
17. What happens if I lose my rental
car keys?
If you lose your keys, please contact our customer service
team immediately. You may be charged for key replacement, depending on
the location.
18.What happens in case of a
breakdown?
In the event of a breakdown , we will provide a replacement
vehicle of a similar type to ensure minimal disruption to your journey